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Kleros (PNK) is a decentralized arbitration protocol that provides fast, transparent, and affordable dispute resolution for the blockchain ecosystem. Instead of relying on traditional courts or centralized authorities, Kleros uses randomly selected jurors from its community to resolve conflicts across decentralized applications, marketplaces, and DAOs. The protocol is built on Ethereum smart contracts, ensuring that decisions are enforced automatically and without bias. The native token, PNK, secures the system by aligning juror incentives, enabling staking, and deterring dishonest behavior, making it a core element of the Kleros ecosystem.
Kleros was founded in 2017 by Federico Ast and Clément Lesaege, who envisioned a decentralized system of justice tailored for the emerging blockchain economy. The project was incubated by the French cooperative Coopérative Kleros and launched its first dispute resolution services on Ethereum in 2018.
The team brought together expertise in law, economics, and cryptography to design a protocol that could replace traditional arbitration with a transparent and trustless alternative. Over time, Kleros has grown into one of the leading projects in the decentralized justice space, collaborating with DAOs, marketplaces, and DeFi platforms to provide fair dispute resolution services without centralized intermediaries.
Kleros operates as a decentralized dispute resolution protocol powered by Ethereum smart contracts. When a conflict arises in a decentralized application or marketplace, the dispute is sent to Kleros, where a panel of jurors is selected at random from users who have staked PNK tokens.
Jurors review the evidence submitted by the parties and cast their votes. To encourage fairness, Kleros uses a game-theoretic mechanism: jurors who vote with the majority are rewarded, while those who vote inconsistently lose part of their staked tokens. This system aligns incentives toward honest and well-reasoned decisions.
Kleros is highly flexible and can be integrated into various use cases, including escrow services, freelance platforms, e-commerce disputes, token listings, and DAO governance. Its modular architecture allows developers to plug Kleros into their smart contracts, providing decentralized arbitration as a service.
The PNK token is the utility and security backbone of the Kleros ecosystem. To serve as jurors, participants must stake PNK, which determines their eligibility and likelihood of being randomly selected for dispute resolution. The staking requirement ensures that jurors have financial skin in the game, reducing the chances of manipulation or dishonest rulings.
When cases are resolved, jurors who align with the final majority decision are rewarded with arbitration fees and sometimes additional PNK, while those who vote inconsistently lose part of their staked tokens. This creates a self-reinforcing system that incentivizes honest, well-reasoned judgments.
PNK also functions as a governance token, allowing holders to influence upgrades, policy changes, and protocol parameters. With a fixed total supply, the tokenomics of PNK balance network security, juror incentives, and governance participation.
Kleros has built an ecosystem that extends across decentralized finance (DeFi), marketplaces, and DAO governance. Its arbitration services are integrated into platforms that require neutral and trustless conflict resolution, such as escrow services for freelancers, token curation registries, and decentralized exchanges.
The project has partnered with several well-known blockchain organizations and DAOs, enabling disputes in areas like token listings, service agreements, and community governance to be resolved transparently. Kleros has also collaborated with legal tech and academic institutions to explore how decentralized arbitration can complement or challenge traditional legal frameworks.
By positioning itself as a dispute resolution layer for Web3, Kleros strengthens its role as a fundamental building block of decentralized infrastructure, offering a scalable way to handle disagreements without centralized authorities.
Kleros stands out as one of the first projects to bring dispute resolution directly onto the blockchain. Unlike traditional arbitration, which is slow, expensive, and controlled by centralized institutions, Kleros offers a transparent and cost-effective system powered by smart contracts and community jurors.
Its game-theoretic incentive model ensures that jurors are financially motivated to deliver fair and honest rulings, reducing the risk of bias or corruption. The random selection of jurors from a pool of PNK stakers further strengthens decentralization and makes collusion more difficult.
Another advantage is Kleros’s flexibility. The protocol can be integrated into a wide variety of decentralized applications — from DeFi protocols to online marketplaces — making it a universal arbitration layer for Web3. By combining efficiency, transparency, and adaptability, Kleros provides a compelling alternative to both centralized and on-chain competitors.
Kleros faces several challenges as it grows within the decentralized ecosystem. One major issue is scalability — as the number of disputes increases, ensuring timely jury selection and resolution while keeping costs low will be critical.
Another challenge lies in juror quality and engagement. While staking PNK provides financial incentives, there is always the risk of uninformed or inattentive jurors making decisions that reduce the credibility of the system. Maintaining a strong and active juror community is essential for long-term trust.
Legal and regulatory uncertainty also poses risks. Because Kleros provides arbitration services that could overlap with traditional legal systems, questions about enforceability and jurisdiction remain unresolved in many countries. Finally, competition from other decentralized arbitration protocols or traditional dispute resolution methods may limit adoption if Kleros cannot clearly demonstrate superior efficiency and fairness.
Kleros (PNK) introduces a decentralized approach to dispute resolution, offering blockchain ecosystems a fast, transparent, and cost-effective alternative to traditional arbitration. By combining Ethereum smart contracts, random jury selection, and game-theoretic incentives, the protocol creates a trustless system where fairness is rewarded, and dishonest behavior is penalized.
With its growing integrations across DeFi platforms, marketplaces, and DAOs, Kleros is positioning itself as the arbitration layer of Web3. While it faces challenges in scalability, juror quality, and regulatory uncertainty, its innovative design and active community provide a strong foundation. The PNK token remains central to this ecosystem, securing the network and empowering governance, while aligning incentives for honest decision-making.
Kleros represents a bold experiment in decentralized justice — one that could reshape how disputes are resolved in the digital economy.
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